Mr & Mrs Moore
Harper Close, Pocklington
Dear Tom,
We would like to take this opportunity to thank you very much for all your hard work as well as the quality, cost effective workmanship and the flexibility you have shown while working for us.
We would like to thank you as well for all your help and the professional way yo manage your business. We have had nothing but exemplary service from you and your great team: a special Thank You to Damion Traves, Paul Dickenson and Trevor Cunningham who have conducted themselves as true gentlemen at all times. We really appreciated that you always arrived on time and came every day until the job was completed. We were also very much impressed by the way you were always leaving ourplace extremely tidy. Therefore, it was always a pleasure coming home to a clean house...
We were also pleasantly surprised about the excellent quality of materials you have used as well as the speed, efficency and quality of work you have delivered. The whole extension process was very well organized and went smoothly. We did appreciate the way your company handled the job. Obviously, we also recognised the extra condsideration you have given us especially as you are always available whenever we needed you: special Thank You for keeping us updated on a daily basis. We now have a much more functional home thanks to you.
We are very satisfied with the work that was done. The fact that you took sketches, photographs and verbal instructions and carried then out perfectly is a true delight. It was what impressed us about your company at first and we are pleased to see you have never lost your magic touch.
We are definitely very impressed by your outstanding customer service, therefore, without hesitation, you can be assured that we would highlt recommend your company to anyone that requires a building project.
Finally, we just would like to say we will definitely use you again foe any future work we may plan for our home.
Once more, we would like to express our sincere thanks ang gratitude for everything you have done for us.
Warm Regards
Nathalie Moore.